Last week, we reported on how Spirit Airlines would not even refund the money of a dying veteran. After a week of criticism, Ben Baldanza, CEO of Spirit Airlines, issued a press release. He didn’t apologize for the company’s policy so much as apologize for failing to explain why being rigid and inflexible allows them…
Jerry Meekins is on a mission to change the No Refund Policy of Spirit Airlines. Meekins recently purchased a ticket on Spirit, and subsequently was diagnosed with Terminal Cancer. It was his expectation, that under the circumstances, Spirit might make an exception of return his money. Spirit responded that it wouldn’t be fair to bend…
The last vestige of the Cookie, Midwest Airlines, is dying. Bad enough that Frontier Airlines, which swallowed Midwest, is slowly eliminating their routes, their hubs in Milwaukee and Kansas City, but now the most unique thing about Midwest…the symbol of care…a cookie baked fresh in the back of the plane, dies May 1st. “The company…
Blogger Bob Burns of the TSA reports that an unnamed intrepid agent successfully utilized the TSA’s enhanced pat down procedure to discover between 1000 and 2000 Ecstasy pills that had been secreted in the traveler’s underwear. The explosive discovery was made at LAX. No doubt, the discovery of a hidden, illegal, but not dangerous object,…
[caption id="" align="alignright" width="240" caption="People Express Airlines (1986) (Photo credit: Hunter-Desportes)"][/caption] PEOPLExpress is back…well, the name is, at least. The new PEOPLExpress is a low-cost carrier with a mission statement to serve markets currently underserved by major carriers. Despite the fact it has not even filed with the DOT to become a scheduled airline, they…
We’ve long been fans of Kayak.com, though we have to admit that as of late, increased clutter and unreliability or lack of JetBlue results have had us using the site less often. Like most comparison sites, Kayak uses ITA software’s technology. ITA was purchased by Google last year, amid much fear that Google would use…
Having never flown Alaska Airlines, it was news to us that for 30 years, together with their meals, the airline has distributed prayer cards featuring serene color pictures and verses from the Book of Psalms. Now we’ll never have a chance to get one, as the airline announced that it will stop distributing the cards…
The Fort Lauderdale-Hollywood International Airport is the 22nd busiest in the United States- and it’s about to get busier. On Monday, a ground-breaking ceremony was heldat the airport, marking the beginning of a $791 million runway expansion project. A princely sum, indeed, but the project which will lengthen an existing secondary runway from 5,276 to…
For the second time in a week, the Earth has been hit by a coronal mass ejectionin the most severe solar storm since 2003. The increased radiation from the charged particles of the storm which can interfere with communications is strongest near the poles where the ozone layer is thinnest. The additional radiation poses little…
43 year old Adam Blumenkranz of Los Angeles was arrested at Newark’s Liberty Airport Monday after he was discovered smoking marijuana in airport restroom on JetBlue flight 510 from Fort Lauderdale to Newark. Blumenkranz, who was somehow unaware that smoking of any kind is prohibited on aircraft, tried to show his medicinal marijuana card to…
All was normal aboard American Airlines Flight 980 from Brazil to Miami. Then, two hours into the eight hour flight, with food service underway, the plane suddenly lurched violently. The unexpected turbulencesent a food cart flying, damaging the ceiling and landing on and injuring a flight attendant. In all, six members of the flight crew…
[caption id="" align="alignright" width="150" caption="Image by Getty Images via @daylife"][/caption] Angeline O’Grady wants to know what happened to her husband. On November 1, she was traveling through Philadelphia International Airport with the ashes of her late husband, Brian. She was told by TSA agents that she could not bring the ashes through security with her.…
[caption id="" align="alignright" width="240" caption="Image by wolfstad via Flickr"][/caption] Nine endangered whooping cranes, migrating from Wisconsin to Florida, recently spent a month grounded in Alabama, after the FAA decided that their “pilot guides” were operating in violation of a regulation which prohibits them from receiving pay for their services. The pilots, who work for Operation…
At 3am last night on British Airways Flight 206 from Miami to London’s Heathrow Airport, we imagine most passengers were comfortably sleeping. That changed in a hurry when flight crew inadvertently twice triggered a recorded message declaring that the plane could be about to crash. Passengers began crying and screaming, and were still on edge…
Apparently, the TSA is so embattled and the reputation of its employees in such low regard, that when a TSA agent behaves in a normal, responsible manner, as anyone would be expected to do, it becomes news and he is heaped with lavish praise. We don’t mean to take away from TSA supervisor John Deschamp. …
[caption id="" align="alignright" width="183"] Cover via Amazon[/caption] Where’s Ted Striker when you need him? A British Airways flight from London to Glasgow was forced to make an emergency landing on December 20 after both pilots reported feeling unwell and lightheaded. “Approximately 20 minutes into the flight, a very abrupt and panicked message came over the…
When they’re not busy spuriously telling you to turn off your electronics during takeoff and landing, airlines are busy trying to get you to turn them back on- and open your wallet- to buy their pricey in-flight wifi. Apparently, wifi is safe [caption id="" align="alignright" width="300" caption="Image via Wikipedia"][/caption] enough in flight if the airlines…
Paying a fee to check your bag doesn’t guarantee that your bag arrives on time. So why should paying an unaccompanied minor fee guarantee that your child is treated properly? 10 year old Adrian Opsahl was returning from visiting his father in Denver to San Diego on Frontier Airlines when his plane made an unscheduled…
A woman is seeking answers after she claims US Airways lost track of her special needs brother, who was physically and mentally disabled. [caption id="" align="alignright" width="240" caption="Image by Caleb's Photography via Flickr"][/caption] He missed his connecting flight in Charlotte, and when she called, they would not give out any information. Now, this is actually…
We just can’t believe this… [caption id="" align="alignright" width="300" caption="Image via Wikipedia"][/caption] A New York man has named Delta Air Lines and Air France-KLM in a suit that also names Umar Farouk Abdulmutallab, the Underwear Bomber, as a co-defendant. The man, Theophilius Maranga of Wappinger Falls, is asking for ten million dollars in damages for…
The New York Times reported today on Minute Suites, a company which began providing small rooms for rent at Philadelphia International Airport in March, and has bee [caption id="" align="alignright" width="300" caption="Image via Wikipedia"][/caption] n serving Atlanta’s Hartsfield-Jackson Airport since 2009. The company has already served 18,000 customers, 24 percent of them repeat business. The…
[caption id="" align="alignright" width="300" caption="Image via Wikipedia"][/caption] In August of 2009, US Airways announced it would be selling LaGuardia out to Delta Air Lines in exchange for greater power at Washington-National Airport. Two years later, after selling off some of the slots, it is finally time for Delta to announce its expansion out of LaGuardia.…
[caption id="" align="alignright" width="116" caption="Image via Wikipedia"][/caption] AMR Corporation, the parent company of American Airlines and American Eagle, filed for Chapter 11 reorganization today. Their stated goal for this bankruptcy reorganization was to achieve industry competitiveness….or “All our competitors have been through Chapter 11, why shouldn’t we?” The corporation has $24.7 billion in assets and…
http://www.youtube.com/watch?feature=player_embedded&v=l9ZEsOwyDqk Just yesterday, we commented briefly on JetBlue’s response to their 2007 Valentine’s Day meltdown. Today, JetBlue’s Chief Operating Officer took to the Youtubes to issue a public apology. As we said yesterday, everyone failed in this, not just the airlines. Blame should be apportioned evenly and fairly. JetBlue and American Airlines face millions in…
When the so-called Valentine’s Day Meltdown happened in February of 2007, JetBlue issued a public apology in the form of its then Chief Executive and Founder, David Neeleman. “Words cannot express how truly sorry we are for the anxiety, frustration and inconvenience that we caused. This is especially saddening because JetBlue was founded on the…