JetBlue Flight Attendant Roberto Rodriguez is suing JetBlue, claiming he was unfairly dismissed from his job. According to Rodriguez, he and a fellow flight attendant he’d shared a room with arrived late at the airport for a flight due to his hotel not providing the requested wakeup call. Arriving barely in time for the flight,…
[caption id="attachment_1703" align="alignright" width="150" caption="Interior of Virgin America A320"][/caption] A few weeks ago, we commented on the ban on portable electronics. The truth is, in terms of the FAA’s stated rationale, there is little evidence presented that indicates the majority of electronics have any effect on aircraft systems. But, the other reason, the one not…
All was normal aboard American Airlines Flight 980 from Brazil to Miami. Then, two hours into the eight hour flight, with food service underway, the plane suddenly lurched violently. The unexpected turbulencesent a food cart flying, damaging the ceiling and landing on and injuring a flight attendant. In all, six members of the flight crew…
[caption id="" align="alignright" width="150" caption="Image by Getty Images via @daylife"][/caption] Brad Hall “designs systems for improving workforce performance”. Brad Hall has a PhD industrial-organizational psychology. Brad Hall knows that U.S airlines have awful customer service. And Brad Hall knows why- unions. It is a foregone conclusion for Dr. Hall; one he is unwilling to let…
Last week, Southwest Airlines apologized to the family of a terminally ill boy after they would not allow him use of a specially made car seat that allows him to sit comfortably. They have advised they are working with the family and hope to learn from the experience to improve their practices. The concern appeared…
http://www.youtube.com/watch?v=aXY27Rwg6UQ Cebu Pacific, a low cost carrier out of the Phillipines, has modified its safety dance for the holiday season. The dance, which started last year, has been received as overwhelmingly popular. Heather Poole, author of Cruising Attitude, an upcoming book about her life and work as a flight attendant, tweeted the following: “Seriously why must…
Southwest Airlines announced a tentative agreement by its pilots to add the Boeing 737-800 to its contract. Southwest currently expects to take delivery of its first 737-800 in the first quarter of 2012. The Southwest Flight Attendants have already had a tentative agreement of their own.
NBC New York has reported that a spokesperson for JetBlue has said that flipped out flight attendant Steven Slater is no longer with the airline, bringing an end, hopefully, to the Steven Slater saga. But that still leaves many flight attendants who wouldn’t do what he did, still frustrated in the sky.
The fleeing flight attendant, Steve Slater, apparently wants to return to work. This should prove once and for all the man is not a hero. For those who thought he was taking a stand for all the workers in less than desirable jobs…asking to come back does sort of disprove that.
The Daily News reported this week on an account on airliners.net believed to belong to Steven Slater, the JetBlue flight attendant who rode the chute. Airliners.net is a popular forum site frequented by airline professionals and enthusiasts.
The one hundred passengers who were on the JetBlue flight from Pittsburgh to JFK that was halted when their flight attendant slid the coop are receiving $100 vouchers for future travel from the airline.
Earlier, our editor expressed our opinion that Steven Slater is not a hero. However, not everyone agrees, but it is a hot button issue, so we got another member of the Flight Wisdom team, the Infrequent Flier, to share his thoughts.
Steven Slater has become something of a cult hero in the last twenty four hours. Someone even wrote a song about it. But why? It is normal to have dreams of quitting their job, telling off one’s boss. It is a form of stress relief. The behavior of Mr. Slater is, to quote Henry Harteveldt of Forrester Research, is “an insult to hard-working professional flight attendants on all airline worldwid
Business Insider reports that a JetBlue Flight Attendant named Steven Slater activated an emergency slide, left the aircraft, got his car, and drove home.
[caption id="attachment_1711" align="alignleft" width="225" caption="In Flight Service - Virgin America"][/caption] Here is the news: The CW announced today that its new docu-series Fly Girls, which gives a glimpse into the lives of five “beautiful Virgin America flight attendants,” is set to debut midseason. The network describes the series as being “about real, down-to-earth young women…
Image by dyobmit via Flickr The FAA admitted last week that airlines whose flight attendants had been telling passengers to keep their items out of the seatback pocket were ‘following their guidance’. However, several carriers have never heard of this regulation and have no plans to enforce it. Even the FAA spokesman did not initially.…
Image via Wikipedia Now, we recently got some interesting comments on our post on Fastening Seatbelts. Hi! Flight Attendant here: ) You’re right, FAs are informers not enforcers, but as you said it is a federal offense not adhere to FAs instructions. Although, I have never seen a FA call the authorities over a passenger…
In the final installment of our series on our time on Southwest, we explore the process onboard. Southwest is known for its friendly and enthusiastic in-flight crew. The flight crew was very cooperative with our obsessive picture taking. The flight itself was uneventful. We had a free seat next to us, which allowed us to…
Image by ficusrock via Flickr We’ve discussed this before, but a recent article in Gadling prompted us to revisit the issue of the Fasten Seatbelt sign. Flight Attendants are not required to force passengers into seats when . They are required to make them aware of this. Passengers should be up to go to the…
Image by skampy via Flickr The Middle Seat Terminal reported that Spirit Airlines, the same people whose customer service agents tried to charge a cancellation fee to a Flight 1549 survivor, wants to plaster ads on its flight attendants. Ads have been found in many places on planes as airlines try to increase revenue. Skybus…