JetBlue Launches New Service From JFK to Edinburgh, Expanding Transatlantic Routes

JetBlue has once again made headlines with the launch of its new service from New York’s JFK airport to Edinburgh, Scotland(EDI), which begins today. This addition marks another significant step in JetBlue’s expansion into transatlantic travel, offering passengers more options and competitive pricing on routes across the Atlantic. JetBlue’s Growing Transatlantic Network JetBlue’s foray into…

What You Need to Know About the New 2024 DOT Airline Refund Rules

[caption id="attachment_7588" align="alignright" width="300"] Sad (tired) woman sitting in the airport[/caption] On April 1, 2024 the Secretary Buttigieg signed the final version of the revised rule on airline refund policies. The new policy requires automatic refunds in certain circumstances. The biggest change in the rule is the standardization of definitions. This has been an issue…

Decoding Airline Jargon: What Is A ‘Trip In Vain’?

[caption id="attachment_7588" align="alignnone" width="300"] Sad,tired woman sitting in the airport[/caption] In the world of air travel, there are many terms and phrases that may leave passengers scratching their heads.  Navigating the intricacies of airline jargon can sometimes feel like deciphering a foreign language. One such term that often perplexes travelers is the enigmatic “trip in…

American Airlines Will Handle Most Customer Service Calls Overseas

American Airlines is eliminating 335 customer service positions in Phoenix, and will be handling most simpler calls overseas. More complex calls and sensitive issues will continue to be handled by Customer Success teams based in the United States. While many companies, including airlines, have been offshoring for decades, we have continued to see lower quality…

Wings Over Tranquility: Exploring the 8 Best Small Airports in America

In the world of air travel, bigger isn’t always better. Small airports in the United States offer travelers a unique and serene experience, often overlooked by the crowds and chaos of major hubs. These compact aviation gateways are characterized by efficiency, charm, and convenience. Join us on a journey to explore the eight best small…

Should You Purchase Travel Insurance?

Traveling offers a world of adventure, exploration, and the unexpected. While the thrill of the unknown is part of the allure, it also brings forth the importance of safeguarding your journey against unforeseen circumstances. In this comprehensive guide, we’ll delve into the question that often lingers in the minds of travelers: Should you purchase travel…

Southwest Airlines At Boston Logan Airport

Since beginning service at Boston Logan Airport in August 2009, Southwest Airlines has been a stalwart at Logan Airport. Formerly at Terminal A, Southwest has been at Terminal B since August 2019, and uses gates 31A-35.  Southwest shares the Terminal with six other airlines: Air Canada, Alaska, American, Boutique Air, Spirit and United. Southwest offers…

United Airlines FareLock Rules And Costs

13 years ago, in late 2010, we wrote about a new service being offered by Continental Airlines called FareLock. At the time, we marvelled that they would choose to launch in the midst of their merger with United Airlines. So we are pretty surprised that United continues to offer this product so many years later.…

The Death of Bereavement Fares

When we first wrote about bereavement fares nearly 20 years ago, in 2006, 2008 and 2010, they were already quickly becoming a thing of the past.  Even when they existed broadly, they never represented much value. Today, they are a vestige of air travel past, only slightly more common than on board lounges.  Even back…

A Comparative Analysis of Hub-and-Spoke vs. Point-to-Point Airline Systems in the US

In the vast expanse of the United States, air travel plays a pivotal role in connecting cities, states, and regions. Two primary operational models dominate the landscape of domestic airlines: the hub-and-spoke system and the point-to-point system. In this basic comparative analysis, we’ll delve into the intricacies of each model, exploring the strengths, weaknesses, and…

6 Air Travel Amenities of the Past We Long to See Again

Air travel has undergone significant changes over the decades, and while modern airports offer a plethora of conveniences, there are some charming amenities from the past that many travelers reminisce about. In this blog post, we’ll take a nostalgic journey through aviation history and explore seven airport amenities of yesteryear that evoke a sense of…

Carry-On Confidante: 11 Tips for Choosing the Best Carry-On Luggage

Embarking on a journey, whether for business or leisure, begins with a well-chosen piece of carry-on luggage. The right carry-on not only makes your travel experience seamless but also ensures your essentials are within arm’s reach. In this guide, we’ll explore eleven essential tips to help you make an informed decision when buying the best…

Sky’s the Limit: 6 Proven Tips for Finding Cheap Flights

For avid travelers and budget-conscious adventurers, the quest for affordable flights is an art form. The good news is that with a bit of savvy searching and strategic planning, you can soar to your dream destinations without breaking the bank. In this blog post, we’ll uncover six tried-and-true tips to help you navigate the world…

Navigating the Gray Skies: Understanding Skiplagging and Airlines’ Opposition

In the complex world of air travel, passengers often seek creative ways to navigate the system and find cost-effective solutions to reach their destinations. One such strategy that has gained notoriety is “skiplagging.” In this article, we’ll delve into the concept of skiplagging, explore how it works, and unravel the reasons why airlines are keen…

Essential Tips for Air Travel with Young Children

Embarking on a family adventure by air can be a thrilling experience, but it often comes with unique challenges when traveling with young children. In this blog post, we’ll uncover valuable tips to help make your air travel with little ones not only manageable but an enjoyable journey filled with smiles and cherished memories. Early…

How to Avoid Or Get Over Jet Lag: Some Practical Advice And Solutions

Jet lag is a common woe for travelers, disrupting sleep patterns and leaving you feeling groggy and disoriented. Jet lag can ruin your trip- or your return, Whether you’re a frequent flyer or embarking on a long-haul adventure, conquering jet lag is essential for making the most of your travels. In this guide, we’ll explore…

Extraordinary Circumstances, Force Majeure and Controllable Irregularities in Air Travel

Air travel, with its intricate web of schedules and logistics, is susceptible to a variety of disruptions. While many disruptions fall under the umbrella of terms like force majeure, extraordinary circumstances, and controllable irregularities, understanding your rights is crucial for both passengers and airlines. We’ll delve into the complexities of these concepts and how they…

A Comprehensive Guide to American Airlines Hubs

As one of the leading carriers in the world, American Airlines boasts an extensive network of hubs strategically located across the United States. These hubs serve as key connecting points for travelers, facilitating seamless journeys to domestic and international destinations. Join us as we explore the vibrant tapestry of American Airlines hubs, each contributing uniquely…