Last week, we reported on how Spirit Airlines would not even refund the money of a dying veteran. After a week of criticism, Ben Baldanza, CEO of Spirit Airlines, issued a press release. He didn’t apologize for the company’s policy so much as apologize for failing to explain why being rigid and inflexible allows them…
[caption id="" align="alignright" width="120" caption="Image via Wikipedia"][/caption] The U.S. Department of Transportation rules announced back in April are set to take effect today. However, many of the aspects of the ruling have been postponed at the request of the airlines, due implementation issues. The following come into effect today: Refund of Bag Fees is your…
Image via Wikipedia On Friday, the New York Times reported that Congress is starting to take a look at the fact that airlines have been increasingly charging for a variety of services from the checking of luggage to preferential seats. But they aren’t looking at it on behalf of the consumer, they are looking at…