US Airways and Northwest Airlines have received temporary liquor licenses from the state of New Mexico and are once again selling alcohol on flights to and from the state. Expressjet, which just opened its service, plans to sell alcohol in the air before it gets its license, taking the same view as other carriers that…
Airtran Airways will be expanding service from Las Vegas to Dayton(three times weekly), Canton/Akron(three times weekly), Flint(four times weekly), and Rochester(three times weekly) effective August 15th. Delta will be returning to service from JFK to Tel Aviv effective March 10th, complementing its Atlanta service. The new service will be operated with 767-300ER aircraft. We were…
Continental Airlines announced Friday it now has interline eticketing capabilties with all Alliance partners now that it has implemented them with Air Europa. All codeshare, Skyteam, planned Skyteam associates, and frequent flyer partners are now complete. They expect to eliminate issuing and accepting paper tickets by the end of the year, in accordance with IATA’s…
Investigators say that fatigued air traffic controllers contributed to four aviation mishaps in recent years…including the Comair crash. They are calling on the FAA to revise work schedules and take other action. Their union jumped on the report as validation of its own claims that air traffic controllers are overworked and understaffed. Details available here.…
Skybus began to sell tickets this morning. As their press release mentions, at least 10 seats on every flight will be offered at $10(excluding taxes and fees). All flights will be operated by Airbus 319 aircraft and all destinations…for now, will be served nonstop from Columbus, OH…their hub. On May 22nd, service will begin to…
American Airlines will be upgrading Boeing 757 aircraft, of which it has 124 in its fleet, over the next two years. The enhancements will include new economy cabin suits, new sidewalls, new LCD monitors to replace the CRTs for inflight entertainment, and new digital media file servers for better in-flight audio and video entertainment quality.…
Ff you are a reader and want us to feature one of your stories, we are eager to. Here’s our rundown and synopsis of some of the recent ones we gleaned from other blogs…most from the Consumerist. Virgin Atlantic charged one passenger $110 for a seat upgrade, and gave the same seat to another passenger…
We’ve spent some time contemplating this issue…trying to come up with something to say on it. On April 12th, Flight International magazine announced that in an interview with Ryanair head Michael O’Leary plans to launch a new transatlantic serving the East Coast. He expects to serve secondary airports such as Baltimore, Providence, and Long Island…
Spirit Airlines today announced nonstop service to San Pedro Sula, Honduras from its Ft. Lauderdale hub. Service will be offered three times a week from July 20th through November 15, when it will become daily. Southwest announced four daily nonstop flights in six cities. Beginning August 26th, one new daily nonstop from Manchester to Phoenix…
Our recent Customer Service Stories from other blogs netted this comment from Joanne. I arrived in Newark airport Sunday, April 17 at 6:45 from Paris to take a connecting flight on USAir from Newark to Rochester, NY. I had booked the ticket on Cheap Tickets back in December. When I and my 2 traveling companions…
We hope Greyhound and other bus companies are prepared to object to the bad name Skybus is giving to bus travel in this country. It has never been luxurious…but it’ll get you there. Upgrade Travel has some things of interest about this airline. For one, be careful if you try booking a vacation package on…
American Airlines is insisting it needs gynecological records, as well as psychological records of the daughter a woman killed on American Airlines 587, which crashed on November 12, 2001 in Queens. A hearing has been scheduled for tomorrow. Only six passenger cases from the crash are left unsettled and there seems to be no reason…
Airtran will be the first to serve Cherry Coke and Cherry Coke Zero onboard all flights effective this month. We just love the fact that it is big news which soft drinks an airline has…probably bigger for the airlines that don’t give you any. United raised fares on popular business routes by up to $50…
The Consumerist pointed us to this list of contact information for the CEOs of US Airlines. Good place to direct complaints…Try to use them as a last resort. We hope lower-level staff will help you long before this becomes needful. The List
Yesterday, Continental, American and Delta raised fares systemwise in the continental US by $5 each way. Northwest matched…although United and US Airways did not. Continental, which initiated the increase, said it was due to fuel increases. Airlines has warned of sluggish revenue and bookings for the summer. Frontier launched once daily service between Denver and…
On April 24th, American Airlines suffered diversions and cancellations as thunderstorms hit the Dallas Area. American and American Eagle diverted 129 flights. The most they have ever diverted were 133…on September 11, 2001. Of the 13 flights diverted that sat at various airports for more than four hours, only the passengers of Flight 556, from…
American Airlines announced service from New York’s JFK Airport to St Kitts and Nevins..which they describe as a twin island paradise. Service will start Wednesdays and Sundays effective November 18th…with a Boeing 757 aircraft. American is also recalling 200 flight attendants it furloughed. Former TWA flight attendants, who were the first to be furloughed due…
Qatar Airways will be launching a national advertising campaign in the United States today, with service to New York on June 26th, and to Washington on July 19th. Continental Airlines will be moving up the start of Newark to Mumbai service to October 1st due to positive market response to the proposed flights. Aer Lingus…
Jetblue announced today that David Neeleman…Jetblue’s founder and CEO, will step down as Chief Executive immediately, a position he has held since he founded the airline. He will remain as non-executive Chairman of the Board and plans to focus on issues like developing JetBlue’s Live TV unit, alternative sources of jet fuel, new forms of…
Southwest has announced its schedule for the return of service at San Francisco International Airport. It will begin service August 26th, with 18 nonstop daily departures. Service will begin with three daily flights to Chicago Midway, eight to San Diego, and seven to Las Vegas. Through these flights, it will offer connecting or direct service…
American Airlines will increase its service to Colombia effective December 13th. This includes new daily service between Miami and Barranquilla. In addition, American would add a second daily flight from Miami to Medellin on Monday, Thursday, and Saturday. American will also add service from JFK to St. Lucia three times weekly beginning November 15th. American…
Southwest, which has long been a holdout on working with global distribution systems(GDS), and only maintained the most limited participation in them…today announced a 10-year content distribution agreement with Galileo. Kevin Krone, Southwest’s VP of Sales, Marketing, and Distribution, commented that the GDS environment has evolved to the point where it has become cost effective…
US Airways plans to eliminate more than 20 daily flights out of Pittsburgh this summer. US Airways has been Pittsburgh’s dominant carrier for many years. It downgraded Pittsburgh’s hub status after Southwest went into its fortress hub at Philadelphia. The airline will cancel service to: Baltimore Altoona Seattle San Diego. It will reduce to one…
Virgin America has been approved to launch service. Now that the company has been formally approved, the next step will be to seek a waiver to start selling tickets. The company is planning a mid-summer launch. Virgin America’s first flights will be between its home base of San Francisco (SFO) to New York (JFK). The…
This begins the first of our continuing series…dissection of a Contract of Carriage and general rules. We previously reviewed Jetblue’s Contract after its Bill of Rights amendment. We will revisit that in a later installment. Today we tackle ExpressJet. Their contract of carriage can be found here. Here are some interesting notes. The change fee…