This week in Routes…Southwest to start Philly-Boston, United adds service in 13 markets, and more.
We hate the debate over large customers, be they big, tall, or both. It never ends. And it invariably gets into an argument about the obesity issue in America. We’ve often said the only fair thing to do is size the seats to the statistically average American and accept that some people, many through no fault of their own, don’t fit the average. Airline seats, as we’ve mentioned before, are narrower than a standard office chair, for example.
A year ago today, on Thursday, February 12, 2009, Continental Connection flight 3407 crashed into a house in Clarence Center, NY. The flight, a Q400 turboprop operated by Colgan Air, killed 45 passengers, 4 crewmembers, and 1 man on the ground. The plane was on approach into Buffalo-Niagara international Airport from Newark’s Liberty Airport.
So, you’ve booked through a travel agent. That can include Expedia, Travelocity, Orbitz…these are giant travel agencies, but they are still travel agencies, in terms of functions. They make reservations, issue tickets, change reservations, reissue tickets, etc. To put it into one simple term: they are authorized to act as sales agents for one or more airlines.