Continental announced that it will launch daily flights from Newark to Mumbai beginning October 30th…subject to government approval. Continental has operated service to Delhi since 2005. The flights will be operated used 777-200 aircraft. Delta will add service from Ft. Lauderdale to Santo Domingo, Dominican Republic(Eff. June 7th) and from Los Angeles to Belize City,…
Ben Mutzabaugh of Today in the Sky asked whether or not Southwest is trying to change its no-frills image. Now, Southwest’s product has remained consistent since the beginning. It has been consistent quality and customer service…not luxurious, but not what people come to think when they think no frills. For Europeans familiar with the likes…
Not to be outdone by Jetblue’s recent Bay Area Trifecta, Southwest has announced its intention to resume service to San Francisco International Airport. Southwest operated at SFO from 1982 to 2001. At the termination of service, Southwest offered 14 daily departures to San Diego and Phoenix. Southwest credits its return to the airport to the…
The Belligham Herald reports new Bellingham airline, Western Airlines, has apparently cancelled all service. Certainly a short time for an airline to be in business. Delta is offering an expanded summer schedule to Alaska. On May 23rd, it will offer daily service from Anchorage to Atlanta and to Cincinatti. On June 3rd, it will offer…
On Friday, we picked up and posted on the Consumerist’s coverage of an unfortunate situation occurring on Southwest. Fortunately there has been an update on that story. Richard Brown, who was suffering from water retention caused by liver failure, was forced to buy an extra seat on a flight not even full, on the insistence…
The Seattle Times has a good compilation of policies on getting a credit for future travel if the price goes down on your ticket. Here is the summary from that article. Alaska Airlines/ Horizon Air: Travel voucher good for one year for the difference in fares, minus a $10 service charge. Northwest Airlines: Two options:…
We usually think of Southwest as having a reputation for good customer service, even when dealing with difficult situations. However, this story from the Consumerist shocks us on many levels. Richard Brown nearly died because of Southwest Airlines. A ticket agent refused to let him fly because of his size. His weight gain is due…
Frontier is expanding service on 29 Routes – Frontier will inaugurate Denver-Hartford(March 3), Louisville(April 1), Vancouver BC(May 5), and resume seasonal service to Anchorage(May 6-October 14). On May 4, Frontier will upgrade both its Dayton flights to Airbus aircraft. Frontier will offer the first daily summer nonstops to Ft. Myers, Indianapolis-Cancun service with Wednesday, Saturday,…
We have to wonder how secure our airport security is if a nine year old kid can bypass it. Nine year old Semaj Booker ran away from home last week, the News-Tribune reports, hopping a Southwest Airlines flight from Seattle to Phoenix, then a flight to San Antonio, where he was taken into custody. The…
USAToday reported the other day on the loss of service in St. Louis. Over the last decade, commercial airline departures have dropped nearly fifty percent. St. Louis has two airports: St. Louis – Lambert International Airport, the main airport, a former TWA hub and a focus city for American Airlines, and MidAmerica Airport, opened in…
Southwest Airlines raised airfares $10 each on flights of more than 1000 miles, and $3 on fares between 750 and 1000 miles over the Thanksgiving weekend, Reuters reports. The increase was matched by American, United, and Continental. Jetblue said it had not matched the increase. Southwest has been able to keep its fares low due…
bizjournals.com reports that Southwest will be adding a third daily flight from Buffalo Niagara International Airport and Orlando’s Mccoy International Airport, effective March 11. AirTran will also be adding one daily flight between the two cities effective in January. Southwest’s flights to Orlando have been operating nearly full since they were introduced.
As Southwest reports in a press release, Southwest Airlines this morning celebrated the phased-out repeal of the Wright Amendment with the rollout of new connecting service for Love Field. By this Thursday, passengers can take full advantage of 25 new destinations on Southwest from Dallas Love Field Airport: Baltimore/Washington, Chicago Midway, Cleveland, Columbus, Denver, Detroit,…
The Consumerist reported the other day on a Southwest passenger who had a flight delay…didn’t complain, and received a voucher in the mail for $200…twice the price of their ticket, with a letter explaining the delay. For all you can say about Southwest…you may not like what they have to say all the time…but they…
In a press release, Southwest announced the inauguration of service from Dulles airport today with twelve daily nonstop departures: Seven daily flights to Chicago-Midway, once daily to Las Vegas, and twice daily to Orlando and Tampa Bay. The service complements Southwest’s hub at Thurgood Marshall International Airport in Baltimore(BWI), and provides an alternative to Northern…
Yesterday, Reuters reported that Congress voted to repeal the Wright Amendment which limits flights from Dallas Love Field. Assuming the President signs it into law…and he has no reason not to, the first benefits will be available as soon as the airlines update their reservations systems…through ticketing out of Love Field. Through-ticketing will allow passengers…
Milwaukee-based Midwest Airlines announced today the introduction of confirmed standby for its passengers. Confirmed Standby is a newer concept in the airline industry. Previously, airline policy was very black and white. Either standby was not permitted for earlier flights or airlines would allow you to standby for earlier flights that day for free, and get…