[caption id="" align="alignright" width="300" caption="Image via Wikipedia"][/caption] As we mentioned previously, Theophilius Maranga a lawyer from Fishkill, NY, is suing Delta Airlines and Air France-KLM for ten million dollars in damages for not properly compensating him after they let a man onboard who intended on blowing up the aircraft. Maranga tried to get compensation through…
We just can’t believe this… [caption id="" align="alignright" width="300" caption="Image via Wikipedia"][/caption] A New York man has named Delta Air Lines and Air France-KLM in a suit that also names Umar Farouk Abdulmutallab, the Underwear Bomber, as a co-defendant. The man, Theophilius Maranga of Wappinger Falls, is asking for ten million dollars in damages for…
Last week, we talked about a man who had written us over his dispute with Air France. You can find that story here. This week, he sent us a followup, so we thought we would revisit the issue. It included a letter from the manager of customer care for Air France-USA as well as our reader’s response.
We received another letter this week, with a not so pleasant story about Air France.
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Our editor is back from his trip. Check out his review on the Auto Train. Meanwhile, back into the swing of things. Lots of business to take care of.
The first Air France flight to New York using the Airbus A380 landed today. The flight included the 380 winning bidders in an auction that raised 300,000 euros for five humanitarian projects for children in need. The plane will begin daily service on the route from New York-JFK to Paris-Charles de Gaulle on Monday.
Image by Getty Images via Daylife Effective December 17th until April 12th, US Airways will add seasonal nonstop service from Phoenix to Montego Bay, Jamaica. The flights will operate four weekly flights on Airbus A319s. It is the first nonstop destination in the Caribbean from their Phoenix hub. They already serve Montego Bay from Philadelphia…
On July 25th, 2000, a Concorde, operated as Air France flight 4590, en route from Paris to New York crashed after takeoff from Paris, killing all onboard. (NYCAviation keeps reminding us of things like this). The crash was caused by a strip of metal that fell from a Continental DC-10 heading to Houston, which punctured…
Image via Wikipedia In a recent conversation we heard of, a woman talking to an airline representative in regards to a delayed flight due to a mechanical problem with an Airbus aircraft told the airline they should buy Boeing. We found that rather amusing. Boeing and Airbus are both companies that produce good products. No…
Air France will pay about $24,500 in initial compensation to the families of each victim of the crash of Air France Flight 447 this month and is providing them with counseling. So far, salvage operations have found around fifty bodies and dozens of pieces of debris, indicating they have pinned down the likely area where…
The search for the wreckage of Air France 447 continues. Search teams found a large section of the plane’s tail section and additional large amounts of wreckage. The Brazilian military doesn’t have the means of locating debris underwater, however. “Brazilian military officials reduced the number of recovered bodies from the 17 announced Sunday, saying there…
Image via Wikipedia Yesterday, the Brazilian navy discovered the bodies of two passengers from the Air France flight, and three additional bodies today, as well as a number of items associated with the plane, including a ticket for the flight. Items recovered include sections of wing, seats, and luggage. The Brazilian officials said their first…
Image by Getty Images via Daylife The reason why we are often hesitant to comment on investigations in progress is that the information changes from day to day. The Brazilian air force has said that the debris they initially reported as being from missing Air France Flight 447 is in fact…not. It has been verified…
The New York Times reports that the Brazillian Minister of Defense has issued a statement that “without a doubt” the wreckage spotted by Brazillian military planes is indeed that of the missing Air France A330-200. The debris included an “an orange life vest, an aircraft seat, a drum, kerosene and oil,†according to an earlier…
Image via Wikipedia Our coverage of the Air France flight continues. We do not believe in speculation during such a serious situation, but intend to keep our readers updated. At this point, the plane has been missing for over twenty four hours. Four hours into the flight, and well over the ocean, the flight encountered…
Image via Wikipedia Air France Flight 447, an Airbus 330 operating out of Rio de Janiero en route to Charles de Gaulle Airport in Paris hit a patch of turbulence. An automated message was received indicating an electrical failure. The plane is now missing with 228 souls onboard. More information as it comes in. Update…
[caption id="" align="alignright" width="202" caption="Image via Wikipedia"][/caption] Time to update all of you on some service updates and enhancements that have been happening. Delta Air Lines announced it would inaugurate service from Paris to Pittsburgh and Raleigh-Durham. The new transatlantic route out of Pittsburgh will be the only transatlantic service offered out of that city,…
Horizon Air announced new nonstop service from Los Angeles to Loreto, Mexico. The flights will be operated by a CRJ-700 and begin January 19th. The flights will supplement Alaska’s existing service on the route. United Airlines inaugurated Los Angeles-Frankfurt on Saturday. American Airlines had a lot of new routes beginning this week Miami to: Barranquilla,…
Airtran has signed a new three year contract with Coca-Cola. Onboard, you can get Coca-Cola Classic®, Diet Coke®, Sprite®, Sprite Zero(TM), Coca-Cola Zero(TM), Minute Maid® Lemonade, Dasani® Water, Cherry Coke(TM), Cherry Coke Zero(TM) and three types of Minute Maid® juices. Poor Pepsi. Has anyone signed with them lately? Air France-KLM announced last week they would…
Alaska Airlines opened a new reservations call center in Phoenix, replacing a facility in Tempe operated since 1989. It specializes in serving elite frequent fliers and Spanish-speaking customers. We are currently unaware where the facility for most customers is located. American Airlines will offer new service to Buenos Aires, Argentina from Chicago-O’Hare effective December 13th.…
We received the following travel horror story. Nothing we can say will fix the situation. But we do have a few thoughts.
Air France will open daily service from Seattle to Paris on June 11th. It will be its 13th US city. Delta will offer service from Boston’s Logan Airport to Charlottetown, Prince Edward Island once daily from June 29th through September 16th. The service will be operated by Comair. Northwest will increase capacity on its routes…
Bombardier, maker of the Canadair Regional Jet(CRJ) announced today it has added a 100-seater option to its lineup after receiving 38 firm orders for it today, which included the conversion of previous CRJ900 orders. The CRJ1000 is a stretch version of the CRJ900(90-seater aircraft and originally referred to as the CRJ900x. It is 3 meters…
Today in the Sky reports that Air France is being sued by a passenger who says he was “shocked” and “humiliated” after the airline told him he was too big to fit in one seat and would have to purchase another. Many airlines have policies for overweight passengers that require the purchase of such a…
Today, Northwest and Delta both announced expansion plans. As the Associated Press notes in regards to Northwest, airline consultant Alan Sbarra said that expansion fits with a policy now popular amoung US carriers of “avoiding competition by going to Europe.” The push to offer more international service could possibly increase competiton and thus lower fares…