Yearly Archives: 2007

Should I Book Online or Use an Agent?

It was with great amusement we read the above title as a press release earlier today. “Professional, well-connected and experienced travel agents score high marks when it comes to making complex travel arrangements for luxury vacation customers,” says Nancy Yale, President, Cruise Resort & World Travel, Inc. We tend to agree with the above statement…although…

Lost Luggage Complaints Highest in a Decade

In a press release today, American Express offered some tips for those who want to protect themselves from lost luggage.  Tag your Bags – Many people forget to put their name and contact info on a tag outside the bag. Even more forget to add it inside. You can also leave a copy of your…

Teen found Dead in British Airways Wheel Well

Pilots found the body of a South African teen yesterday in the wheel well of a British Airways flight at LAX during a routine inspection shortly before it was scheduled to return to London. British Airways 283, a 747-400, had arrived at LAX from London Heathrow. Before that, the plane had made trips to Hong…

Man Sentenced to Home Detention

As we reported many months ago in a post, a Florida man, Yechezkel Wells acknowledged that he made the hoax threat at Long Beach Airport to try to keep a Aug. 26 evening flight to Fort Lauderdale from leaving before he could board. He admitted making a 911 call from an airport pay phone sometime…

Woman Sues Jetblue for $5.5 Million over Vomit

The New York Daily News reports that a 73-year old Manhattan woman, Phyllis Gershon, is suing Jetblue for $5.5 million after she was removed from a flight for asking for a large air sickness bag in case she got a case of air sickness. Gershon charges she was the victim of “hysterical and unjustified actions”…

Jetblue: Pay More and We’ll Give You a Better Seat

We are concerned about the latest news from Jetblue. Known for its democratic one-class policy, it is putting together a plan that would hold some of the new 36″ pitch seats created by their decision to remove seats for the passengers paying the highest fares. Jetblue’s management is convinced that business travelers don’t fly Jetblue…

Airlines Dropping Child Discounts

The Ledger reports that airlines are dropping discounts for children occupying a seat. Infants travelling on their parent’s lap are still eligible for discounts. American Airlines stopped offering them January 13th, citing lack of usage.  Delta dropped them December 26th. Continental, known for not dropping amenities other airlines have, still offers them in limited markets.…

New Mexico Skies Go Dry

New Mexico has ordered US Airways to stop serving alcohol on their flights scheduled to arrive or depart in New Mexico. While investigating a fatal drunk driving crash caused by a man who became intoxicated on a flight to Albuerquerque, it was discovered the airline lacked the required public service liquor license. It was the…

Baggage Liability to Increase

Under a rule issued by the US Department of Transportation, baggage liability limitations will soon rise to $3000 per passenger from the current limit of $2800 effective February 28. It applies to any flight using large aircraft and only commuter air carriers are exempt. Airlines could pay an additional $2.6 million per year as a…

ExpressJet to Operate Standalone Flights

Expressjet, best known for operating Continental regional flights, will be operating flights under its own name, due to decreased demand for its services. Expressjet is painfully aware of the lessons of Independence Air…whose independence did not last as long as many had hoped. Expressjet’s new commercial service includes, according to their website: San Diego to:…

Service Updates

LTU will begin nonstop flights from Los Angeles five times a week and Las Vegas twice a week to Dusseldorf this May. Air Canada will add a second daily nonstop flight to Beijing from Vancover during the summer. The extra flight will operate July 1 through September 30th using a 211-seat 767-300. Air Canada will…

Forget London

The recent increase in passenger duties on long-haul flights to forty pounds sterling for economy, eighty for premium, boosts the cost of taxes and fees on an economy ticket from the US to the United Kingdom to nearly $300. Domestic and intra-European flights increased by five pounds. The tax has been very controversial in England,…

Service Roundup

Pan Am Clipper Connection will begin flights March 9 from Tweed Regional Airport in New Haven, CT. Service will be to Elmira/Corning, NY; Baltim0re-Washington Airport; Portmouth, NH; and Hanscom Field in Bedford, MA. It will fly eight flights a day overall to these four destinations using 19-seat Jetstream turboprop aircraft. First Choice Airways began charter…

Continental Selects Pinnacle to Operate Q400s

Continental Airlines announced today that Colgan Air has been selected to operate 74-seat Bombardier Q400 turboprop planes on short and medium distrance routes starting early next year. The Q400, as we have mentioned in the past, is an update of the Dash 8 turboprop…with state of the art noise suppression, seating comfort, and engine technology.…

Service Roundup

Iberia will begin flights from Boston to Madrid on May 6th…offering service every day but Thursdays and Saturdays. Airbus 340-300 aircraft will be used to operate the service. Boston is Iberia’s fourth destination in the US, along with Miami, Chicago, and New York. Frontier will be declaring Cabo San Lucas its second focus city in…

Can ExpressJet Succeed where Others Have Failed?

Expressjet’s(Stock Ticker: XJT) move to start its own service is a rather controversial one. The question so many people are asking is if they will go the way of Independence Air. Independence Air had operated as a regional carrier for various airlines until United withdrew its contract and the airline went independent. Independence was unique…

Jetblue to form Alliance with Aer Lingus

Jetblue will form its first formal international alliance with Irish flag carrier Aer Lingus. Aer Lingus, which reformulated itself as a low-cost carrier in the aftermath of 9/11, operates service from two Jetblue cities…Boston and New York, to Shannon and Dublin, Ireland. From Dublin, it offers service into Europe. Jetblue currently does not offer interline…

Open Skies Talks to Resume

Negotiators began a new round of talks today on the Open Skies treaty between the European Union and the United States. These negotiations have failed in the past. The main sticking point has been foreign ownership in U.S. airlines…which the EU expects to be resolved before they will complete the agreement. Open Skies would allow…

Service Roundup

Beginning May 1st, Midwest will launch new service from Kansas City to Columbus. In addition, Midwest Connect flights out of Milwaukee to Flint, Dayton, Duluth, Louisville, and Pittsburgh will be upgraded to larger aircraft. This will eliminate 19-seater turboprops from these routes. All routes will be operated by Midwest Connect with either 32-seater Fairchild 328…

Airlines and their Luggage

We were reading The Consumerist and discovered this story, about a man who tracked down a baggage handler who stole a digital camera out of his checked luggage, had him prosecuted, and received a less than pleasant response from Delta. Delta’s position is that since he did travel…they will not compensate him for the actions…

Service Roundup

The Belligham Herald reports new Bellingham airline, Western Airlines, has apparently cancelled all service. Certainly a short time for an airline to be in business. Delta is offering an expanded summer schedule to Alaska. On May 23rd, it will offer daily service from Anchorage to Atlanta and to Cincinatti. On June 3rd, it will offer…

Airplane News

Delta has ordered 30 Bombardier CRJ900 Aircraft at a value of $1.1 billion. Delta operates 350 out of the 1395 CRJ series aircraft. US Airways is in talks with Boeing and Airbus about buying sixty new aircraft to replace its aging 737 and 757 aircraft. UPS has ordered 27 new Boeing 767-300ER cargo planes to…