Recently, when flying out of the JetBlue terminal at New York’s JFK Airport, we noticed that the numbers of all the gates had changed. Terminal 5 building has 29 gates. Gates 1 through 12 and 14 through 30, with gates 25 through 30 handling international flights. Having spent many hours there over the years, was…
When Security Ate the Terminals Airports weren’t designed for many of the realities of the modern age. In the 1970s, they had to shoehorn in the first metal detectors for people and carry-on bags. After 9/11, entire swaths of departure halls were consumed by ever-expanding checkpoints. The old terminals bent under the pressure. Corridors twisted,…
Have you ever stood in a TSA line with a jar of peanut butter, a snow globe, or your grandma’s apple pie packed in your carry-on, wondering if it will make it through security? You’re not alone. Every day, thousands of travelers get stopped at TSA checkpoints for trying to bring items that are restricted,…
Nestled in the heart of the Southeastern United States, Savannah/Hilton Head International Airport (SAV) serves as a vital gateway not only to the historic city of Savannah, Georgia, but also to the scenic Hilton Head Island in South Carolina. This dual-named airport encapsulates the charm and hospitality of the South, offering both convenience and a…
In the world of air travel, bigger isn’t always better. Small airports in the United States offer travelers a unique and serene experience, often overlooked by the crowds and chaos of major hubs. These compact aviation gateways are characterized by efficiency, charm, and convenience. Join us on a journey to explore the eight best small…
Back in 2010, we mourned the loss of the old Terminal 6 at New York’s John F. Kennedy International Airport, which was knocked down to allow JetBlue at Terminal 5 to consolidate its operations. I.M. Pei, who died in 2019 at the age of 102, was very unhappy to hear the old Terminal 6, which…
Since beginning service at Boston Logan Airport in August 2009, Southwest Airlines has been a stalwart at Logan Airport. Formerly at Terminal A, Southwest has been at Terminal B since August 2019, and uses gates 31A-35. Southwest shares the Terminal with six other airlines: Air Canada, Alaska, American, Boutique Air, Spirit and United. Southwest offers…
[gallery link="file" size="medium" ids="7483,7482,7481"] Last week, I found myself at Baltimore/Washington International Thurgood Marshall Airport(BWI) with a bit of time before my flight. I notices a sign pointing to the “Observation Deck” and convinced my reluctant traveling companion to join me on a visit. It was a bit after 8 in the morning on…
American Airlines and its pilots are in conflict over what to do when passengers show up late, even one minute late, for a flight that must depart on time..
The pilot of an American Airlines flight from Washington DC to Indianapolis delayed take-off then deplaned his passengers because ground crew couldn’t deliver regulation water.
The highlight for passengers will be the ability to check their bags at any counter in the airport.
The idea of an unaccompanied minor program is…simply…that the airline takes responsibility for your child. If an airline fails to do that, they should, like many airlines, not provide such a service and refuse unaccompanied children. You have to get it right when you are caring for children.
Hilarious footage shows the moment a monkey gave airport security officials the runaround in India, managing to avoid being captured for almost 12 hours.
A new study finds the New York-metropolitan area’s three major airports were the most delayed in the country last year.
In our travels, we have encountered several different boarding procedures. None of them seem to work particularly well, though all of them do have in common that we are somehow always the last allowed on.
American Airlines is coming under fire today, and it isn’t just because they allegedlydiscriminated against Glenn Beck. This is for their actions involving a sixteen year old with Down Syndrome and his family. The teenager was booked with his parents in first class from Newark to Los Angeles on Sunday. American Airlines commented that the…
ABC Salt Lake City reportedthis week on a family of four stranded in the Salt Lake City Airport. The family became stranded because they had no seats on any flight. They were travelling Non-Revenue Standby, also known as a “Buddy Pass”. Standby travel by employees, friends, and family is considered a benefit and a privilege.…
Earlier today, we were at JFK and spotted one of the new Port Authority’s new avatars. The avatars are a projected image of a woman onto a piece of glass, giving it a life sized…video recording that activates based on proximity. It’s interesting…for about five seconds. It’s a recording. And each of the prototypes cost…
Everything in this world changes. As time goes by, we discover that more and more business interactions are being automated. This is simply the way things are going. Talking to a human being is now a perk, a frill. In fact, to many people, it is a customer service failure if automation prevents them from…
Earlier this week, Melinda Deaton and her family filed a complaint claiming that TSA agents had strip-searched her, mocked her feeding tube, and physically handled, it, putting her at risk for infection as she traveled from Dallas to a Minnesota medical appointment. Nothing to worry about though. The TSA has already completed its thorough investigation…
Life With Dogs reports that disabled veteran Jim Stanek was called ‘retarded’ and his service dog kicked during a 48 hour ordeal when they were stranded in Dulles airport. Staneck and his service dog Sarge spent 48 hours stranded in the Dulles Airport after numerous flight cancellations and delays. Wounded in battle, Staneck suffers from…
The Transportation Security Administration exists. The TSA has a blog at blog.tsa.gov. The stated purpose of the blog is to “facilitate an ongoing dialogue on innovations in security, technology and the checkpoint screening process.” The demonstrated purpose of said blog is for the TSA to congratulate itself on its detection of contraband, and belittle or…
Ikea has set up shop in several interesting places over the years. Â It was only a few years ago that Ikea set up shop at Washington’s Union Station to make its bid to redecorate the Oval Office. Now, Ikea is at Paris’s Charles de Gaulle Airport(CDG). In Terminal 3, you can tour nine bedrooms, a…
[caption id="" align="alignright" width="240" caption="LaGuardia Airport - Queens, New York (Photo credit: Dougtone)"][/caption] When they knocked down the former National Airlines terminal at New York’s Kennedy Airport, we bemoaned the fact nothing could be done to save part of this unique structure. When they knocked down the back of the old TWA terminal, and fortunately…