Jabberwocky Revisited
Image by Jennifer Pickens via Flickr “Beware the Jabberwock, my son! The jaws that bite, the claws that catch! Beware the Jubjub bird, and shun The frumious Bandersnatch!” In one of our earlier posts, we commented on the issues of customer service. Three years later, there are much to revisit. Why it is marketing departments…