Tag Archives: Customer Management

Opinion: How Some People Ruin it For the Rest of Us

Earlier today, we opened up a blog entry by noted travel writer Christopher Elliott, titled “Airline tells hospitalized passenger people pretend to be sick all the time” [caption id="" align="alignright" width="150" caption="Image by Getty Images via @daylife"][/caption] This is a horrible thing for any business to suggest to its customers, airline or not. But people…