Tag Archives: Contract of carriage

Let’s Not Talk about Rule 240

In April of 2007, we wrote on the subject of Involuntary Reroute, in response to an article in the Consumerist. Now, popular advice site Lifehacker has picked up on the Rule 240. They reference our friend over at the Cranky Flier, Brett Snyder, and another short article on the subject. So, let’s revisit the…

Leaving You High and Dry…Bumped

Image via Wikipedia About two weeks ago, The Department of Transportation fined Delta Air Lines $375,000 for failing to follow the proper procedures for bumping passengers from flights. The problem is that most people don’t know what their rights are, and Delta failed to ensure they did, which is to their advantage. Did you know…