Back in 2010, we mourned the loss of the old Terminal 6 at New York’s John F. Kennedy International Airport, which was knocked down to allow JetBlue at Terminal 5 to consolidate its operations. I.M. Pei, who died in 2019 at the age of 102, was very unhappy to hear the old Terminal 6, which…
For many situations, booking your tickets online is the easiest and best approach. But, if your situation is more complicated or you just prefer talking to a person, the telephone may be an option. Of course, you can call the airline directly, but a third party may sometimes be preferable. A good travel agent is…
In the world of air travel, bigger isn’t always better. Small airports in the United States offer travelers a unique and serene experience, often overlooked by the crowds and chaos of major hubs. These compact aviation gateways are characterized by efficiency, charm, and convenience. Join us on a journey to explore the eight best small…
American Airlines is eliminating 335 customer service positions in Phoenix, and will be handling most simpler calls overseas. More complex calls and sensitive issues will continue to be handled by Customer Success teams based in the United States. While many companies, including airlines, have been offshoring for decades, we have continued to see lower quality…
Nestled in the heart of the Southeastern United States, Savannah/Hilton Head International Airport (SAV) serves as a vital gateway not only to the historic city of Savannah, Georgia, but also to the scenic Hilton Head Island in South Carolina. This dual-named airport encapsulates the charm and hospitality of the South, offering both convenience and a…
Chef Anthony Thomas recently flew on a Southwest flight that was nearly empty. Southwest Airlines has open seating, and passengers can choose where to sit when they board. As seen in his tweet below, Thomas took a seat, and, out of dozens of empty rows, the only other passenger on the plane chose the seat…
Delta Airlines Bereavement Fares Delta Airlines is one of the few airlines that still has an official bereavement flight policy. Through a program called Delta Cares, they also can help to transport the remains of your loved one with sensitivity. They have a page devoted to bereavement fares, excerpted here: In the event of a…