We’re on Day 3 of the Wait for a response to our email to Jetblue about the definition of “Controllable Irregularity.” We decided to check to see if anyone had better luck figuring things out. The Cranky Flier spoke to Jetblue’s Media Relations office and was told a Controllable Irregularity was anything that was under…
USA Today has a good article on some new products coming out in response to TSA carry-on restrictions. Manufacturers are seeking to profit off of the rules in the best example of market demand spurring innovation. We recommend you have a look at the article, but here is our summary. 02Hide.com offers a line of…
The Cranky Flier
Before Jetblue could put into place its new procedures for dealing with winter weather…winter weather once again hit the northeast. Jetblue was forced to cancel some…but not all flights out of all three major NYC area airports, possibly out of Stewart in Newburgh as well, in addition to scattered delays out of Boston, Chicago, Pittsburgh,…
Airtran announced plans to begin service from Portland International Jetport from Baltimore-Washington International and Orlando International Airports in June. The service will begin June 7th with three daily roundtrips to BWI, followed on the ninth by a daily flight to Orlando. While the service is noted as seasonal, there is no note as to when…
Upgrade Travel alerted us to this developing situation in Chicago. Apparently, a group of Chicago’s alderman(city council members), are proposing a bill that would block airlines landing at either of Chicago’s area airports if they fail to have a passenger bill of rights in place. Mark Ashley, who runs Upgrade Travel, happens to be a…
On April 1st, American Eagle will discontinue service from Boston to Newark Airport, which it operates four times daily. On June 1st, the carrier will end twice-daily service from Chicago O’Hare to Washington-Dulles. With United operating nine flights a day between O’Hare and Dulles, and Continental operating twelve flights from Boston to Newark…it seems that…
Reuters reports that IATA, which supplies paper tickets to most airlines outside the U.S., plans to discontinue supplies by the end of this year. Airlines that want to maintain it after this year will be able to, but the supplies will be costly. IATA estimates that 96 percent of tickets issued by U.S. Airlines are…
Jetblue cannot seem to catch a break. The Pittsburgh Tribune-Review reports that Jetblue Flight 1050 from Pittsburgh to JFK was diverted to Philadelphia. The pilot was responding to a “Wing Anti-Ice Fault” indicator, which Jetblue procedure requires a plane not to land in locations with icing conditions…at the time, JFK. Fifty-four passengers and four crew…
The Associated Press reports that beginning tomorrow, coach passengers can use the front lavatory on American Airlines planes. The airline restricted it to first-class fliers on 2003. American had the only such rules. A Boeing 757, for example, has 22 seats in first-class, 160 in coach. It has two bathrooms in the front, and two…
Reuters reported yesterday that the DOT will review this month’s service meltdown at Jetblue and December’s incident at American. The review will include the airlines’ customer service contracts and policies on ground delays and any recommendation could extend to airlines as a whole as well as the air traffic control system, and its operator, the…