We arrived at LaGuardia two hours before our flight. We wanted to see off the Baltimore flight as well. Southwest had generously awarded us a free roundtrip flight to Chicago and an overnight at a downtown hotel. Everything at LaGuardia…
Image by ficusrock via Flickr We’ve discussed this before, but a recent article in Gadling prompted us to revisit the issue of the Fasten Seatbelt sign. Flight Attendants are not required to force passengers into seats when . They are…
Image via Wikipedia Ryanair is running out of things to eliminate. Now they want to eliminate checked baggage. ‘The Airline Blog’ actually felt this was a good thing, We tend to disagree. Ryanair has already eliminated ticket counters, and charges…
Image by SP8254 via Flickr Today, we are happy to announce we have spun off our limited reporting on issues involving Amtrak, buses, light rail, and all things transit-y to a new blog, Transit Wisdom. Unfortunately, our first story on…
Earlier, we were commenting on the lack of pride in customer service as a part of business, specifically referencing United Airlines, among others, and discovered this, a 1989 United commercial on the very same subject. It so perfectly illustrated some…
Image by Jennifer Pickens via Flickr “Beware the Jabberwock, my son! The jaws that bite, the claws that catch! Beware the Jubjub bird, and shun The frumious Bandersnatch!“ In one of our earlier posts, we commented on the issues of…
For those of you starting to feel concerned about the possibility of upcoming air travel, we have already addressed that issue. While searching for something appropriate for that post, we came upon the following Youtube clip of the late comedian…
Image by caribb via Flickr (Updated 06/19 with corrections courtesy of Mr. Kamens) The issue of unaccompanied minors has come into the news lately, courtesy of Jonathan Kamens. Kamens put his daughter Miriam on a flight to Cleveland out of…
Image by Ivan Makarov via Flickr We’ve been on a trip out to Northern California the last few days, which you may have noticed if you follow our Twitter account. We’ll have more on some new observations of JetBlue later.…
Image by randomcuriosity via Flickr Why bother with Travel Agents? That is the big question. We recall the experience, from long ago, of going to the travel agency. Sitting at a desk, paper tickets were brought out, a check given,…
In the aftermath of the most recent tragedy, Air France Flight 447, and a year that included a crash in Buffalo and a miraculous crash-landing on the Hudson, we may start to think that 2009 is an unlucky year for…
Image by jasontho via Flickr Twenty-one passengers were injured recently after a TAM flight hit turbulence on a Miami to Sao Paulo flight. The plane went into a sharp dive, and three people suffered broken bones, and many passengers were…
We’ve been a bit busy lately with ‘real life’, also known as that stuff we do when we aren’t acting as a pundit. We have a lot to catch up on still. But, we have been reading, and planning a…
Southwest Airlines today announced its intention to serve Milwaukee later this year. There are not specific details as of yet, but it plans to offer multiple destinations and will commence sometime after its Boston and New York launches. Southwest has…
Image via Wikipedia This evening, we made an appearance at the JetBlue-Southwest Guitar Hero challenge, a battle between Morgan Johnston (@JetBlue) and Christi Day (@SouthwestAir), the two airlines’ Twitter reps. Both put out wonderful examples of how Twitter can be…
Image via Wikipedia Over the years, a large number of accidents were as a result of pilot error. Pilots are fallable…indeed all humans are fallible. It is why we have created safety systems…autopilot is the best example. The National Transportation…
Here is Part One of our Multi-Part Series on the History of Aviation in Ithaca, NY. We’ll see how it is received. It is exciting for us to use material we gathered years ago, when we used to spend a…
Image via Wikipedia We went on the road last week for a few days, courtesy of JetBlue. We often use JetBlue, enjoying their combination of features. We don’t normally do trip reports, but as we sat there, many things occurred…
Image via Wikipedia JetBlue reported a first-quarter profit yesterday. JetBlue is Number 7 in the U.S. by traffic, despite having only been flying for a little under a decade and has not seen a profit in the first quarter since…
Mobile Lounge – Image via Wikipedia Today, our guest post on The Cranky Flier appeared. Check it out here. We’re very excited by this, as we are a big fan of Cranky(pictured left) and enjoyed the opportunity to write something…
Image by afagen via Flickr United Airlines, as you may have heard, has instituted a policy for oversized passengers. To quote United, courtesy of the Middle Seat Terminal: For the comfort and well-being of all our guests, today United has…
Image via Wikipedia Chris Elliott blogged today about airline taxes, a particularly thorny issue. He tells the story of Susan Cornell, who tried to claim a refund on the $42 in taxes on her cancelled ticket. When Spirit, unsurprisingly, failed…
Captain Chesley “Sully” Sullenburger , the pilot who landed a US Airways plane on the Hudson River, threw out the ceremonial first pitch at the new Yankee Stadium. Last month, it was announced that he was writing two books, one…
Joe Sharkey of the New York Times wrote earlier this week on the current glut of seat sales, maintaining it won’t last. The sales are breaking out mostly on routes where the competition is heavy or business travel has significantly…
Image by Getty Images via Daylife Michael Russnow over at the Huffington Post commented today that airline service is a sham. He maintains that first was a fee for a second bag, then a first, then for drinks on US…
