American Airlines is coming under fire today, and it isn’t just because they allegedlydiscriminated against Glenn Beck. This is for their actions involving a sixteen year old with Down Syndrome and his family. The teenager was booked with his parents in first class from Newark to Los Angeles on Sunday. American Airlines commented that the…
ABC Salt Lake City reportedthis week on a family of four stranded in the Salt Lake City Airport. The family became stranded because they had no seats on any flight. They were travelling Non-Revenue Standby, also known as a “Buddy Pass”. Standby travel by employees, friends, and family is considered a benefit and a privilege.…
Earlier today, we were at JFK and spotted one of the new Port Authority’s new avatars. The avatars are a projected image of a woman onto a piece of glass, giving it a life sized…video recording that activates based on proximity. It’s interesting…for about five seconds. It’s a recording. And each of the prototypes cost…
Everything in this world changes. As time goes by, we discover that more and more business interactions are being automated. This is simply the way things are going. Talking to a human being is now a perk, a frill. In fact, to many people, it is a customer service failure if automation prevents them from…
Earlier this week, Melinda Deaton and her family filed a complaint claiming that TSA agents had strip-searched her, mocked her feeding tube, and physically handled, it, putting her at risk for infection as she traveled from Dallas to a Minnesota medical appointment. Nothing to worry about though. The TSA has already completed its thorough investigation…
Life With Dogs reports that disabled veteran Jim Stanek was called ‘retarded’ and his service dog kicked during a 48 hour ordeal when they were stranded in Dulles airport. Staneck and his service dog Sarge spent 48 hours stranded in the Dulles Airport after numerous flight cancellations and delays. Wounded in battle, Staneck suffers from…
The Transportation Security Administration exists. The TSA has a blog at blog.tsa.gov. The stated purpose of the blog is to “facilitate an ongoing dialogue on innovations in security, technology and the checkpoint screening process.” The demonstrated purpose of said blog is for the TSA to congratulate itself on its detection of contraband, and belittle or…
Ikea has set up shop in several interesting places over the years. It was only a few years ago that Ikea set up shop at Washington’s Union Station to make its bid to redecorate the Oval Office. Now, Ikea is at Paris‘s Charles de Gaulle Airport(CDG). In Terminal 3, you can tour nine bedrooms, a…
When they knocked down the former National Airlines terminal at New York’s Kennedy Airport, we bemoaned the fact nothing could be done to save part of this unique structure. When they knocked down the back of the old TWA terminal, and fortunately saved the front part of it, we were equally sad. And when they…
OnlineMBA.com has put together a handy infographic(below) with information from various sources into a helpful guide for travelers who crave connectivity. Which airports do you most enjoy traveling through?
The new control tower that has been rising up over New York’s LaGuardia Airport will begin operations midnight Sunday morning. The old tower will be turned off and decomissioned.