In December 2010, United announcedit was leaving Apollo, the reservations system it had used for decades, to switch to HP’s Shares, which Continental used. United actually created the Apollo Reservations system in 1971. The airline evaluated Apollo, SHARES and “several other options” and chose HP SHARES as the “best customer and employee alternative and because...
Continued...
The FAA announced that they are forming a working group to study current policies related to portable electronic devices(PED). The group will review the FAA’s policies on devices and the procedures for determining whether they can be used during various phases of the flight. This doesn’t mean you’ll be able to use your cell...
Continued...
ABC Salt Lake City reportedthis week on a family of four stranded in the Salt Lake City Airport. The family became stranded because they had no seats on any flight. They were travelling Non-Revenue Standby, also known as a “Buddy Pass”. Standby travel by employees, friends, and family is considered a benefit and a...
Continued...
JetBlue Flight Attendant Roberto Rodriguez is suing JetBlue, claiming he was unfairly dismissed from his job. According to Rodriguez, he and a fellow flight attendant he’d shared a room with arrived late at the airport for a flight due to his hotel not providing the requested wakeup call. Arriving barely in time for the...
Continued...
In June of 2009, we reported on how Continental Airlines had lost a young girl who was travelling under its unaccompanied minor program. Another similar situation has arisen with United Airlines, which merged with Continental, to the point that there is a petition on change.org, asking United to either redesign or discontinue its Unaccompanied...
Continued...
Frontier has announced it will be launching service from Trenton, New Jersey to Orlando International Airport in Florida. The service will be twice weekly, on Monday and Friday, and operated using A319 aircraft. Service will begin November 16th. Trenton-Mercer Airport is a bit of an odd place for Frontier to be trying to fly....
Continued...
Earlier today, we were at JFK and spotted one of the new Port Authority’s new avatars. The avatars are a projected image of a woman onto a piece of glass, giving it a life sized…video recording that activates based on proximity. It’s interesting…for about five seconds. It’s a recording. And each of the prototypes...
Continued...
Another day, another airport shut down. Following yesterday’s evacuation of San Antonio’s airport, Chicago O’Hare’s Terminal 2 has had all operations suspended and passengers have been ordered out of the ticketing level due to ‘suspicious activity’. UPDATE(FINAL): The terminal reopened at 4PM local time. A TSA dog had identified a suspicious package which was...
Continued...
Both terminals at San Antonio Airport have been evacuated after a specific bomb threat was received. Passengers were removed from planes and lined up on the tarmac. Bomb-sniffing dogs have identified three suspicious cars and police are investigating their contents. UPDATE(5:03PM EST): @NYCAviation reports: UPDATE: Two of the three suspicious cars at San Antonio...
Continued...
A woman is safe because Transportation Security Officers interceded and rescued her from her abductors at Miami International Airport. We often find ourselves in the position of criticizing the TSA and their employees. A lot of this stems from the way they handle business. But, in this case, things did work out the way...
Continued...
