Reader Mail: One Travel and Customer Service Issues by Guru • July 25, 2010 We don’t get much reader mail, but this came in this weekend and we wanted to open it up to the Internet for feedback Read more →
The Plane is Broken But Don’t Blame Us, it’s Force Majeure by Guru • July 25, 2010 Southwest quietly made a change to its contract of carriage last month, making us here at Flight Wisdom wonder if being forced to to announce material changes in the contract of carriage should be part of the DOT’s proposed rulemaking. Read more →
Delta to Sell Regional Subsidiaries Compass and Mesaba by Guru • July 1, 2010 The Wall Street Journal reports that Delta Air Lines will be selling two of its regional airline subsidiaries, Mesaba and Compass. Read more →