Monthly Archives: April 2009

Emotional Baggage or Baggage Emotions

April 29, 2009
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The Boston Globe theorized last week that JetBlue would soon match other airlines in charging for a first checked bag. Southwest and JetBlue are the only major carriers who do not charge for the first bag. Dave Barger, CEO of JetBlue advised that no decision had been made and that he was “wary of...
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Roundup Lite – Less Service, More Filling

April 28, 2009
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Image via Wikipedia The Flight Wisdom blog has migrated to a new server. The old one was slowing down page loads. Now the pages load fast and will hopefully continue to do so. Hope everyone enjoys the improvement. Delta is continuing to adjust its Cincinnatti schedule. Effective July 1st, service to Asheville, Chattanooga, Valpariso,...
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JetBlue Puzzlers

April 24, 2009
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Image via Wikipedia JetBlue reported a first-quarter profit yesterday. JetBlue is Number 7 in the U.S. by traffic, despite having only been flying for a little under a decade and has not seen a profit in the first quarter since 2005. JetBlue expects profit to improve in the remaining quarters, attributing some of this...
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JetBlue to Take on Southwest

April 23, 2009
JetBlue to Take on Southwest

Image via Wikipedia JetBlue will be announcing today its service from Boston’s Logan Airport to Baltimore-Washington International Airport. The service will begin September 9th, and is the airline’s 32nd destination from Boston. The service is interesting in light of Southwest‘s recent announcement of identical service, except in reverse. Southwest is flying from Boston, a...
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We’re Excited

April 21, 2009
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Mobile Lounge – Image via Wikipedia Today, our guest post on The Cranky Flier appeared. Check it out here. We’re very excited by this, as we are a big fan of Cranky(pictured left) and enjoyed the opportunity to write something a little different. We wracked our brain over an interesting topic and came up...
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Roundup – Playing Catchup

April 21, 2009
Rare Seattle Snowstorm Strands Scores Of Travelers

Image by Getty Images via Daylife For those of you following us, we’ve been away for a bit, and posting a bit less frequently, and we’re starting to catch up on our backlog of issues we wanted to discuss. In that vein, this is a roundup of all the route and related news we...
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Delta No Longer Outsourcing

April 20, 2009
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Image via Wikipedia Delta Air Lines announced on Thursday that after years of complaints from customers preferring to speak to U.S.-based staff, they are no longer outsourcing calls to India. Customer calls were no longer forwarded to India as of the first quarter of this year. Foreign call centers remain in Jamaica and South...
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Supersized and Overloaded

April 19, 2009
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Image by afagen via Flickr United Airlines, as you may have heard, has instituted a policy for oversized passengers.  To quote United, courtesy of the Middle Seat Terminal: For the comfort and well-being of all our guests, today United has matched eight other U.S. airlines and adopted a new seating policy that requires customers...
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Southwest to Begin Boston Service

April 14, 2009
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Image via Wikipedia Southwest, only a few days after announcing its schedule for new New York-Laguardia service, has announced a schedule for service to Boston’s Logan Airport. This continues a recent trend for the airline…opening up shop in larger markets. Southwest’s bread and butter for several years has been medium and underserved markets, opening...
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Passenger Lands Plane After Pilot Dies

April 14, 2009
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Image via Wikipedia Happy Holidays to those celebrating them. We’ll be trying to catch up with things as the holiday week comes to a close. Today, however, a tragedy was averted when a passenger landed a twin-engine turboprop in Ft. Myers after the pilot had a seizure and died. One of the passengers was...
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Southwest to Serve LaGuardia

April 7, 2009
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Image via Wikipedia Previously announced service by Southwest Airlines out of New York’s LaGuardia Airport will begin June 28th. Southwest’s current gateway to the New York area is Long Island MacArthur Airport in Islip, where the airline operates 26 flights a day. The airline added a flight there in November, but plans to cut...
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Taxes

April 6, 2009
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Image via Wikipedia Chris Elliott blogged today about airline taxes, a particularly thorny issue. He tells the story of Susan Cornell, who tried to claim a refund on the $42 in taxes on her cancelled ticket. When Spirit, unsurprisingly, failed to respond, she wrote to government officials and told her story on the radio...
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Remember Sully?

April 5, 2009
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Captain Chesley “Sully” Sullenburger , the pilot who landed a US Airways plane on the Hudson River, threw out the ceremonial first pitch at the new Yankee Stadium. Last month, it was announced that he was writing two books, one on his life up until the events of flight 1549, in a deal worth...
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